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As an online retailer, we ship hundreds of orders daily all over the UK. Just buy and enjoy our great service, we ship directly to your door.

Processing:

Most of the items will ship out in 24 hours. Some may take longer if your order includes popular items experiencing stock availability issues, the order can take between 1-3 business days to process. Need urgently or other issues, you can get help from our service team.

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

Packed:

Once 'packed' orders may not be changed or cancelled. We offer a 7-day returns policy upon receipt.

Shipping:

JumboCoconut partners with major shipping companies like RoyalMail, UPS and DPD to offer three shipping methods:

Shipping Method Orders ≤ £24.99 Orders ≥ £25 Average Time* (Days)
Standard Shipping £2.99 3 - 5
Priority Class £4.99 1 - 2
Free Shipping FREE 1 - 3

* Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

Deliveries:

We will deliver the goods ordered to the address you give us for delivery at the time you make your order.

It is your responsibility to ensure that the delivery address you give us is correct and accurate and that someone is there to take delivery of, the goods.